EA soliciting help from Anthem players to figure out PS4 crashing issues

07 March, 2019, 06:46 | Author: Camille Rivera
  • Anthem bricking PS4 consoles

Sony is now offering wide spread refunds to most of it's users when it was discovered that Anthem causes a total system crash on the PS4 console.

Despite the game receiving multiple patches since launch, PlayStations 4 users are reporting a bug that causes a major issue: The PS4 suddenly powers off, as if it were unplugged.

Reddit user katcher12 reports that if you believe Anthem may have bricked your console, it's entirely possible that it only corrupted its file management system. I'd rather not hear of people throwing money at a new console despite the "bricked" one being completely recoverable. "Took me 5 minutes", said redditor u/SoundAndFury87.

As you may know, Anthem has had crashing issues on every platform since launch, but it appears the PS4 is where the most problems are being had.

Fortunately, one player has seem to have gotten to the bottom of the issue, and may have found a fix. Another user wrote that the crash turned off their TV and console.

Players who've requested a refund due the issue have reportedly done so with varying degrees of success.

Anthem bricking PS4 consoles
Critical bug in Anthem is causing PS4 consoles to shutdown; PC and Xbox users also reporting hard crashes

"It is the same as if someone pulled the plug without properly shutting the hardware down or if the power went out in the house". If it's not causing players to demand refunds or going down for emergency maintenance, it's now crashing and/or completely bricking PS4 consoles.

BioWare is a talented team and has already shown their commitment to fixing the game, but will gamers and EA stand by Anthem long enough?

When it comes to refund policies, Sony has one of the strictest refund policies out there.

"Sony is aware of the issue and is offering a complete refund on Anthem no questions asked". The PS4 version of the game now has a score of 57/100 on Metacritic, but it has been even more mercilessly judged by users, who have scored it at 4.2/10.

Updated March 5 with a tweet from EA calling for crash data reports.




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